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Pharmacies that have a current support contract can login and access software updates, documentation, training videos, price updates & other support options.

New flexible numbering
New flexible numbering system.  

Separate numbers for:
  -  Prescriptions
  -  Controlled prescriptions
  -  Doctor's office medications
  -  OTC medications

News & Press Releases

This page features information about our releases, price updates, new training videos, user conferences, web meetings, etc.
To view some of the items, you must first log into the site.

Claims Processing Issue
Change Healthcare has identified an interruption in normal claim processing and is currently working to resolve this issue.
What you need to know about the Iowa Prescription Monitoring Program (PMP) Update effective 5/12/21.
The Board of Pharmacy recently adopted rulemaking affecting the Iowa Prescription Monitoring Program (PMP). Beginning May 12, 2021, all Schedule V (CV) prescriptions will be required to be reported to the Iowa PMP. Common CV prescriptions include promethazine with codeine (Phenergan with Codeine®), atropine/diphenoxylate (Lomotil®) and pregabalin (Lyrica®), among others. The rule change also adds the non-prescription sale of codeine-containing cough suppressants (e.g., Robitussin-AC®), to the list of reportable transactions. For non-prescription reporting to the Iowa PMP, the pharmacy (or pharmacist) should be identified as both the prescriber and dispenser. Note, the rule change does NOT require additional PMP reporting of non-prescription pseudoephedrine-containing products. Non-prescription pseudoephedrine sales must continue to be reported to the electronic pseudoephedrine tracking system (PTS). In The Compounder software you are ability to mark specific chemicals as drugs of interest for specific states. This will allow any formula using this chemical to be included in your ASAP reports for those states selected as a drug of interest. You can mark these chemical by clicking on the "Drug of Interest" button next to the Schedule drop down in the Chemical edit screen. (See image) Then select the appropriate states needed for reporting. If you would like additional assistance with setting the Drug of Interest feature up in your system please contact our PK Software Support team by phone(800.331.2498) or email(pksupport@pccarx.com) and we will be able to help you get setup with this feature.
Beginning May 12, 2021, all Schedule V (CV) prescriptions will be required to be reported to the Iowa PMP
CVS Caremark has been resolved.
Version is now available for download. *** THIS RELEASE HAS ENHANCED SECURITY ***
As a result we are experiencing long call back times. If this sounds like your issue, your IT team can help you roll back the Microsoft update. Our team stands ready to assist you if needed, please call 800-331-2498
On October 1, 2018, the URL and FTP host name for reporting to the MN PMP will change. Click this link to get the site update.
Logging Formulas in The Compounderâ„¢
Working with Formulas in The Compounder
Managing your Chemical Inventory